Responsible Gaming
Responsible Gaming Policy PLEASE NOTE: This Responsible Gaming Policy shall only apply to you if you play in EXOBET. As a responsible, regulated gaming company, we comply with all guidelines published by PACGOR in the Philippines. Community Responsibility EXOBET is committed to responsible gambling. Online gambling is an activity that is done by millions of players worldwide. We encourage responsible gaming to ensure that all players have fun when betting at EXOBET. Players define their own limits of responsible gaming and EXOBET has various management tools to help with this. Gambling is a type of entertainment and must never put a burden on your life, either emotionally, mentally, physically or financially. Borrowing money to bet, spending above your budget or using money allocated for other purposes is unwise and can cause many problems for you and your important ones. We want you to enjoy every game when betting at EXOBET, so bet responsibly and have fun. Our Customer Service team is very well trained in the awareness of, and to help you with gambling issues. Avoid Gambling Problems EXOBET strives to offer a channel of entertainment to our players in a positive way. In serving this purpose, we suggest all players determine their degree of gambling problem through the assessment below: • Do you feel the need to cut down on your gambling? • Do you feel annoyed by criticisms of your gambling? • Do you feel guilty about your gambling? • Do you borrow money to gamble? • Do you gamble more than you intend to? • Do you often gamble until all your money is gone? • Do you lie about your gambling? • Do you hide evidence of your gambling? • Do you lose time from work or school as a result of your gambling? • Do you gamble while under the influence of alcohol or other drugs? • Do you gamble to pay debt or solve financial difficulties? • Do you feel anxious, hopeless, depressed or suicidal about your gambling? If you answer “Yes” to any of these questions, you may have a problem with gambling. We recommend that you: · Gamble as a form of leisure only. · Avoid chasing losses · Gamble only within your means · Keep track of the time and amount of money spent · Contact us for suggestions and help Remember: · Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts. · Gambling is a game of chance. There are no formulas that guarantee winnings. · Make sure that the decision to gamble is your choice. · Never try to chase your losses. · Check the amounts you spend on a regular basis in the Cashier. · Make sure you know the rules of the games you play. Self-exclusion: If you feel that you lost control of gambling and you wish to self-exclude from gambling, we offer a self-exclusion facility that allow players to close their account(s) for a minimum period of three (3) months up to one (1) year as requested. Please contact our Customer Service team via our EXOBET website to advise you on gaming options to control your playing. Under Age Gambling It is against the law for someone under the age of 21 to gamble. Moreover, to make sure that no one under-aged plays on our gambling site, we require players to declare their age to consent, upon signing up, and declaring that the information provided by the player is accurate and truthful. EXOBET reserves the right to suspend a betting account and request proof of identity and age from the player to verify compliance with this policy. Customer accounts may be suspended, and funds withheld until satisfactory proof of age is provided. The legal gambling age varies across countries; hence we advise you to carry out in local research before partaking in any form of gambling. Parental Controls In order to protect minors from accessing the site, we recommend that responsible players install a preventative software/app on their computers and phones. There are a number of third-party applications available that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet. These include: · Net Nanny filtering software protects children from inappropriate web content: www.netnanny.com · CYBERsitter filtering software allowing parents to add their own sites to block: www.cybersitter.com We also advise taking the following precautions: · Children should not be left unattended, esp. not in front of a computer and when using a phone. · When they reach the proper age, your children should be educated as to what gambling is and how it can affect them if it is not controlled. · Due to the emotions that can be emitted whilst gambling, do not allow children to watch or hear you while you are playing any of our games. · If any children have access to your computer/phone, we recommend you to not use the check-box for remembering your password. · Do not allow children to access your credit card or any other payment information. · A different profile/account that only contains appropriate software and website access can be created on your computer or phone for children. Parents playing our games can then use a different profile. · Parents should educate themselves on the dangers of underage gambling and act accordingly. Unauthorised Account Access There's a lot to enjoy here at EXOBET, and while you can rest assured we do everything we can to keep your gaming experience here a safe one, there are a few things you can do to make it even safer. Here are a few simple but effective ways you can prevent unauthorised access to your account: · Never tell anyone your username or password · Leave the "Remember Password" box unchecked · Always make sure you've logged out when you've finished playing · Never tell anyone your email username or password · Leave the "Remember Password" box for your email account unchecked · Always make sure you've logged out of your email account when finished · Be extra vigilant on the above when using a shared computer If you suspect your account has been accessed by someone else, get in touch with EXOBET Customer Service team immediately. EXOBET will not be responsible for any harm or damages, financial or otherwise, that arises from players’ abuse and misuse of this Responsible Gaming Policy. EXOBET will continue to strive to provide players’ a responsible gaming experience and entertainment that is fair and rewarding.
About Exobet

EXOBET is a trusted online casino Malaysia site that offers a wide variety of online casino games such as Sports Betting, Live Casino, Slot Games and Horse Racing. We have been serving the Malaysian market for more than 5 years and are currently expanding the business to other Asian countries such as Singapore, Thailand, etc.

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